RETURN & REFUND POLICY
You have 30 days after receiving your order to request a return.
Return Conditions:
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Product must be unused, unworn, with tags attached, and in its original packaging.
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Receipt or proof of purchase required.
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Contact: movingsome-fr@outlook.com
Once your request is approved, we will send you a return label along with instructions. Returns sent without prior authorization will not be accepted.
Non-Returnable Items:
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Customized products, food items, personal care products, flammable items, or sale items.
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Gift cards are non-refundable.
Exchanges:
The fastest way to get a replacement item is to return the one you have and place a new order.
EU Withdrawal Period (14 Days):
In accordance with European regulations, you can cancel your order within 14 days for any reason. The product must be intact and in its original packaging.
Refunds:
Once the return is received and inspected, you will be refunded via the original payment method within 10 business days.
If your refund is delayed, please contact us at movingsome-fr@outlook.com.