RETURN & REFUND POLICY

You have 30 days after receiving your order to request a return.

Return Conditions:

  • Product must be unused, unworn, with tags attached, and in its original packaging.

  • Receipt or proof of purchase required.

  • Contact: movingsome-fr@outlook.com

Once your request is approved, we will send you a return label along with instructions. Returns sent without prior authorization will not be accepted.


Non-Returnable Items:

  • Customized products, food items, personal care products, flammable items, or sale items.

  • Gift cards are non-refundable.


Exchanges:

The fastest way to get a replacement item is to return the one you have and place a new order.


EU Withdrawal Period (14 Days):

In accordance with European regulations, you can cancel your order within 14 days for any reason. The product must be intact and in its original packaging.


Refunds:

Once the return is received and inspected, you will be refunded via the original payment method within 10 business days.
If your refund is delayed, please contact us at movingsome-fr@outlook.com.